TERMS & CONDITIONS

Last Updated: August 30, 2026

Welcome to Baby Berry. By accessing our website, browsing our products, or placing an order, you agree to comply with the following Terms & Conditions.

Please read these terms carefully before placing an order.

1. About Baby Berry

Baby Berry offers imported children's and teenagers' products, including:

• Kids clothing

• Toys

• Fashion accessories

• Other children's lifestyle products

Our products are available for customers aged approximately 1–16 years, depending on the product.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.

However:

• Actual colors may vary slightly due to screen/device settings.

• Measurements may have minor variations.

• Product appearance may vary slightly depending on supplier production.

• Product availability may change without prior notice.

Customers should carefully review the product description and size information before placing an order.

3. Imported Products

Baby Berry's products are imported from international suppliers.

Product availability, supplier processing, customs/import procedures, transportation, and other circumstances may occasionally affect delivery timelines.

4. Pre-Order Products

Some products are available on a Pre-Order basis.

Pre-order products are arranged/imported after receiving customer orders.

The estimated delivery time for pre-order products is:

10–15 Working Days

The estimated timeframe may vary in exceptional circumstances due to supplier, transportation, import, customs, weather, or other unforeseen delays.

5. Stock-Based Products

Products marked or identified as available from stock generally have an estimated delivery time of:

2–3 Working Days

Delivery time may vary depending on the customer's location and courier operations.

6. Order Confirmation

Placing an order through our website does not necessarily guarantee that the order will be fulfilled.

Baby Berry may contact the customer to confirm order details before processing.

If a product becomes unavailable or an issue occurs with an order, Baby Berry may contact the customer to discuss an alternative solution.

7. Pricing

Product prices displayed on the website are subject to change without prior notice.

The applicable price at the time of order confirmation will generally apply, unless there is an obvious pricing or technical error.

8. Payment

Customers may be required to make full or partial advance payment for certain products or orders, depending on the applicable payment terms.

Payment confirmation may be required before an order is processed.

9. Delivery

Customers are responsible for providing accurate delivery information, including:

• Name

• Phone number

• Complete delivery address

• Other information required for successful delivery

Baby Berry will not be responsible for delays caused by incorrect or incomplete customer information.

10. Product Inspection

Customers should check the product when receiving the delivery.

If there is a visible problem with the product, size, or order, the customer should inform the delivery person where possible and contact Baby Berry within 3 days.

11. Exchange & Refund

Exchange and refund requests are governed by our Return & Refund Policy.

Customers must report eligible issues within 3 days of receiving the product.

If Baby Berry cannot provide a suitable replacement for an eligible issue, an applicable refund will be processed within 7 days for customers who made an advance payment.

12. Customer Responsibility

Customers are responsible for:

• Providing accurate order information

• Selecting the appropriate size based on the provided size information

• Checking product details before ordering

• Being available to receive the order

• Following applicable product care and usage instructions

13. Website Use

Customers agree not to misuse the Baby Berry website, including attempting to:

• Gain unauthorized access

• Disrupt website functionality

• Submit fraudulent orders

• Provide false information

• Use the website for unlawful purposes

14. Intellectual Property

Unless otherwise stated, the Baby Berry website, brand name, logo, original content, graphics, product descriptions, and other website materials are protected by applicable intellectual property rights.

They may not be copied, reproduced, distributed, or commercially used without permission.

15. Changes to These Terms

Baby Berry reserves the right to update or modify these Terms & Conditions at any time.

Changes will become effective once published on the website.

16. Contact

For questions regarding these Terms & Conditions, orders, products, exchanges, or refunds, please contact Baby Berry through the contact information available on our website.

Baby Berry
Kids Clothing, Toys & Fashion Accessories
Bangladesh