Privacy policy

PRIVACY POLICY

Last Updated: August 30, 2026

At Baby Berry, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, or communicating with us.

By using our website or purchasing from us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, contact us, or place an order, we may collect the following information:

  • Customer name

  • Phone number

  • Email address

  • Delivery/shipping address

  • Billing information

  • Order and purchase details

  • Product size and other order-related information

  • Information provided when contacting our customer support

  • Website usage and device-related information where applicable

We only collect information that is reasonably necessary to process and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and confirm your orders

  • Arrange product delivery

  • Contact you regarding your order

  • Process exchanges, complaints, refunds, or other customer service requests

  • Provide order updates and delivery information

  • Improve our products, website, and customer experience

  • Prevent fraudulent or unauthorized transactions

  • Send promotional or marketing communications where applicable

3. Payment Information

Where online or advance payment is available, payment may be processed through third-party payment service providers.

Baby Berry does not intentionally store your complete card, mobile banking, or other sensitive payment credentials on our own systems. Payment information may be handled directly by the relevant payment service provider according to their own privacy and security policies.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to complete your order or provide our services, including:

  • Delivery and courier partners

  • Payment service providers

  • Website and technology service providers

  • Customer support or operational service providers

Only information reasonably necessary for the relevant service may be shared.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and provide relevant advertising or marketing.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Children's Information

Baby Berry sells products intended for children and teenagers. Our products may be purchased by parents, guardians, or other customers for children.

Our website is intended to be used by customers who are legally capable of making purchases. We do not knowingly request or intentionally collect unnecessary personal information directly from children.

Parents or legal guardians may contact us if they believe a child has provided personal information to us unnecessarily.

8. Third-Party Services

Our website may use third-party services, including Shopify, payment gateways, courier services, analytics tools, advertising platforms, and other service providers.

These third parties may process information according to their own privacy policies and terms.

9. Marketing Communications

If you provide your contact information and consent to receive promotional communications, we may contact you about new products, offers, collections, or other Baby Berry updates.

You may request to stop receiving promotional communications at any time.

10. Changes to This Privacy Policy

Baby Berry may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact Baby Berry through the contact information provided on our website.

Baby Berry
Kids Clothing, Toys & Fashion Accessories
Bangladesh